Competitiveness, Strategy, and Productivity

Organizational Strategy Formulation Explained


Businesses compete using operations and more importantly their operational strategy. This article discusses strategy and operations planning.



Product and Service Design Considerations


  • Cost 
  • Location 
  • Quality 
  • Quick response 
  • Flexibility 
  • Inventory management 
  • Supply chain management 
  • Service 
  • Managers and workers 




Environmental scanning is a task that one must do before they are able to effectively plan operations strategy.




Order Winners & Qualifiers

Order Qualifiers

Characteristics that customers perceive as minimum standards of acceptability to be considered as a potential purchase


Order Winners


Characteristics of an organization’s goods or services that cause it to be perceived as better.





Distinctive Core cCompetencies 


Core Competencies 

The special attributes or abilities that give an organization a competitive edge. To be effective, the core competencies and strategies need to be aligned to compliment one another.

Types of Strategy for business Operations

Agile Operations


Agile operations is a strategic approach for competitive advantage that emphasizes the use of flexibility to adapt and prosper in an environment of change.

Involves the blending of several core competencies:


  • Cost 
  • Quality 
  • Reliability 
  • Flexibility 


Measuring productivity and operational performance is a must for any successful business.

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